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April 2022

Tikit and Microsoft Teams increases employee productivity

7 Ways That Tikit (with MS Teams) Increases Employee Productivity

The act of shuttering offices during the pandemic and being forced to work remotely seemed like a bleak proposition for many businesses. Reduced productivity was one of many concerns facing executives. But then the unexpected

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Tikit Features Spotlight: Intune, Email Ticketing, Ticket Types & Advanced Integrations

Tikit is launching more enhancements to reduce disruption in your day and maintain momentum while you manage tickets. Whether you support hybrid or disparate devices, employees working hybrid schedules or reporting that requires additional data,

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Microsoft Teams

Microsoft Teams vs Slack: 5 Areas Where MS Teams Shines

Communication platforms like Microsoft Teams and Slack served as lifelines during the pandemic. When many aspects of business were uncertain, there was a viable way for us to connect and accomplish tasks at hand. Now,

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Tikit_office space and hybrid work

Office Space: Leaders Plan Physical Work Areas and Hybrid Schedules with Flair

Who could imagine that employees’ return to the physical office would actually better support hybrid work? That’s the tack Microsoft is taking, with designs under construction and plans in motion to further bolster communications and

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Tikit, a Microsoft Teams service desk solution

What Are the Benefits of a Microsoft Teams Ticketing System?

More than 86 percent of service teams attribute increased productivity to the use of a service desk system. And high growth service teams can’t do it alone: 51 percent depend on help desk systems. These systems tame

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Time saving Tikit features

Tikit Feature Update: Save Time Using Bulk Edit, Ticket Types and User UI

Your ideas and feedback spark new feature development at Tikit, and we’re rolling out new options that support efficient ticket management, data collection and end user communication—all time savers for you! Here are new features

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Tikit Q1 webinar

Tikit Webinar Recap: Two Service Desk Options Built to Serve Your IT Ticketing Needs

You’re certainly not alone if you’ve experienced struggle and failure in an IT service desk implementation. In our 11-year tenure of serving global enterprise customers, we’ve pinpointed the culprit, experimented to mitigate it and deliver

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