Ticketing System Built Exclusively For Microsoft Teams
Features Designed to Empower Seamless Support
YOUR ANALYSTS WILL THANK YOU
Product Features Designed for Seamless Support
A Microsoft 365 ticketing system that matures with your M365 adoption, Tikit is the ideal solution for your organization whether you’re an SMB or large organization. Tikit is adaptable to your business’ needs and works how your analysts prefer to work. Easily streamline your help desk operations using a tool you already invest in. With conversational ticketing built exclusively for Microsoft Teams, Tikit is your one-size-fits-all hub for work and collaboration.
Maximize value from an investment you’ve already made.
Where You Work
Microsoft Teams Desktop
Microsoft Teams Web
Microsoft Teams Mobile
Tikit Web App
Add A Support Ticketing Solution To Your Existing Microsoft 365
Chats into Tickets
Choose How You Want to Prioritize Requests to Deliver Greater Value
Organize and Group Tickets By Department, Ready for Triage
Meet Tikit’s Virtual Agent, Your End Users’ Solution to all Their Ticketing Needs
Quickly Build Your Automated Response Knowledgebase
Deflect Common Questions With Automated Answers
Simplify Information Gathering Before a Ticket is Created
Reduce Unnecessary Calls
Explore Tikit's Premium Features
Easy To Maintain
Single Sign-on With Microsoft 365
Easily Attach Files & Documents
The business is asking more of IT. Shouldn't you expect more from your ticketing system?
Built by Microsoft Service Management Experts
Tikit is a division of Cireson
Since 2011, Cireson has been the market leader in delivering powerful, Microsoft-Centric ITSM and ITAM products to hundreds of global customers.