IT service desk analysts and admins aren’t the only beneficiaries of Tikit’s efficient ticketing process. End users also win, by being able to engage and get updates from a place of convenience. From where we
Tikit is launching more enhancements to reduce disruption in your day and maintain momentum while you manage tickets. Whether you support hybrid or disparate devices, employees working hybrid schedules or reporting that requires additional data,
Your ideas and feedback spark new feature development at Tikit, and we’re rolling out new options that support efficient ticket management, data collection and end user communication—all time savers for you! Here are new features
The classic way of doing things may be optimal, or it may be a bit more detailed than you may like. But without steps and process stages laid out, it might not be easy to
We recently introduced Adaptive Cards as a key structure in Tikit templates and custom forms. They are easy to work with, plus they help administrators, analysts and end-user stakeholders get greater value from Tikit. Let’s
Design an office space the right way and people might be brought into conversations they wouldn’t have had otherwise. Architecture affects how you move in a physical space. But you might not realize that the
Tikit helps you work faster in new ways, so that you can accomplish more wherever you are working. There are cool enhancements and new features ahead, but here is the latest we recommend trying out.
In part one of our Tikit template series, we discussed how and why you should use Tikit templates. In part two, we will guide you through the process of creating templates and how to use
Tikit Template Series Part 1: When and Why You Should Use Tikit Templates Want to improve employee and analyst experience along with overall service desk efficiency? Tikit templates help you take a giant step forward
We don’t want you to miss out on the different ways Tikit simplifies ticketing and help desk management. Though many features are currently in development, we’ve rounded up our current holy grail essentials that you
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