Conversational Ticketing Built for Microsoft Teams
Reduce ticket volume and improve employee experiences with seamless support at the speed of conversation.
Tikit is Your One-Size-Fits-All Hub for Work and Collaboration
Organize and Work Tickets Easily in the Tikit Web Portal
Request Support and Get Updates Seamlessly
ITSM Built for the Microsoft Ecosystem
Automate business processes across the Microsoft cloud by integrating Tikit with your existing Microsoft technology.
- Manage ITSM processes like Incidents, Service Requests and Changes in Microsoft Teams.
- Access Intune features and data from the Tikit web interface.
- Map users, teams and permissions from Microsoft 365 into Tikit.
- View live reporting data in Excel and view dashboards in Power BI.
- Orchestrate tasks with Ticket Lifecycles and Power Automate Connector.
Support Employees How They Work, Where They Work, With Tikit.
A Native Experience in Microsoft Teams
Create workable tickets direct from Teams chat without the need for repetitive work. Simply right click on a Teams message to create a ticket.
We’re Committed to Your Microsoft Technology Investment
Reduce risk and simplify user administration by implementing a Microsoft Teams ticketing system that integrates seamlessly with your Microsoft 365 technology.