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The Impact of ITSM Solutions on the Employee Experience
In today’s fast-paced business environment, Information Technology Service Management (ITSM) plays a crucial role in ensuring the smooth operation of IT services within an organization. …
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Tikit by Cireson Available on Microsoft AppSource and Teams Store
SAN DIEGO, California, USA — February 27, 2024 — Tikit by Cireson, conversational ticketing built for Microsoft Teams, is available on Microsoft AppSource, an online …
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Boosting Business Productivity: The Top 10 Microsoft Teams Apps You Need to Know
Discover the top 10 Microsoft Teams apps that can supercharge your business productivity! From project management to communication tools, this article will explore the must-have …
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Microsoft Expert Community Sessions: Giuliano De Luca
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft …
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Tikit Webinar: Turbocharge Business Processes with Power Automate
This is a recording from the Tikit webinar held on February 6, 2024. In this webinar, the team discusses the latest updates to the Power …
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Why Do Non-IT Departments Need an ITSM Tool
IT Service Management (ITSM) refers to the process of designing, delivering, managing and improving the way IT is used within an organization. ITSM tools are …
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To filter by topic select a category below:

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  • Artificial Intelligence
  • IT Service Desk
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  • Teams Ticketing
All
  • All
  • Artificial Intelligence
  • IT Service Desk
  • Microsoft 365
  • Product Updates + Features
  • Reporting + Analytics
  • Teams Ticketing
The Impact of ITSM Solutions on the Employee Experience
In today’s fast-paced business environment, Information Technology Service Management (ITSM) plays a crucial role in ensuring the smooth operation of IT services within an organization. …
Read More →
Boosting Business Productivity: The Top 10 Microsoft Teams Apps You Need to Know
Discover the top 10 Microsoft Teams apps that can supercharge your business productivity! From project management to communication tools, this article will explore the must-have …
Read More →
Why Do Non-IT Departments Need an ITSM Tool
IT Service Management (ITSM) refers to the process of designing, delivering, managing and improving the way IT is used within an organization. ITSM tools are …
Read More →
How to Use Power Automate Easily with Copilot Integration
Understanding Power Automate and Copilot  Introduction to Power Automate  Power Automate is a powerful automation tool that allows users to create workflows to automate repetitive …
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Compliance Milestone: Completion of HIPAA and GDPR Compliance Efforts
In today’s technically driven world, security and compliance must be at the forefront for all organizations. According to a 2023 report from The Thomas Reuters …
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Why Employees Prefer to Work in Microsoft Teams
In today’s hybrid work environment, employees need a central hub to communicate, collaborate and manage their work efficiently. Microsoft Teams has emerged as a popular …
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To filter by topic select a category below:

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  • Reporting + Analytics
  • Teams Ticketing
All
  • All
  • Artificial Intelligence
  • IT Service Desk
  • Microsoft 365
  • Product Updates + Features
  • Reporting + Analytics
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A Video Guide to ITIL Best Practices in Tikit
The IT Infrastructure Library (ITIL) framework is a set of best practices for managing IT services. It provides guidance on the design, development, delivery and …
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A Video Guide to Multi-Departments in Tikit
Tikit is a Microsoft-aligned IT Service Management (ITSM) platform built for the Microsoft cloud. However, while it is an IT solution, it is designed to …
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A Video Guide to How Users Work in Tikit
Tikit is a Microsoft-aligned ITSM Platform built for your existing Microsoft investment. Tikit is designed to enable your employees to work HOW and WHERE they …
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A Video Guide to Working in the Tikit Web Portal
Tikit is a Microsoft-aligned ITSM Platform built for your existing Microsoft investment. Tikit is designed to enable your employees to work HOW and WHERE they …
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A Video Guide to Ticketing in Microsoft Teams
Microsoft Teams is where your employees already communicate and collaborate, therefore it makes sense to centralize ticketing in Teams as well. Tikit is a Microsoft-aligned …
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The Definitive Guide to Conversational Ticketing in Microsoft Teams
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To filter by topic select a category below:

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  • Artificial Intelligence
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  • Teams Ticketing
All
  • All
  • Artificial Intelligence
  • IT Service Desk
  • Microsoft 365
  • Product Updates + Features
  • Reporting + Analytics
  • Teams Ticketing
Microsoft Expert Community Sessions: Giuliano De Luca
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft …
Read More →
Tikit Webinar: Turbocharge Business Processes with Power Automate
This is a recording from the Tikit webinar held on February 6, 2024. In this webinar, the team discusses the latest updates to the Power …
Read More →
Microsoft Expert Community Sessions: Sara Fennah
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft …
Read More →
A Video Guide to ITIL Best Practices in Tikit
The IT Infrastructure Library (ITIL) framework is a set of best practices for managing IT services. It provides guidance on the design, development, delivery and …
Read More →
A Video Guide to Multi-Departments in Tikit
Tikit is a Microsoft-aligned IT Service Management (ITSM) platform built for the Microsoft cloud. However, while it is an IT solution, it is designed to …
Read More →
A Video Guide to How Users Work in Tikit
Tikit is a Microsoft-aligned ITSM Platform built for your existing Microsoft investment. Tikit is designed to enable your employees to work HOW and WHERE they …
Read More →

To filter by topic select a category below:

  • All
  • Artificial Intelligence
  • IT Service Desk
  • Microsoft 365
  • Product Updates + Features
  • Reporting + Analytics
  • Teams Ticketing
All
  • All
  • Artificial Intelligence
  • IT Service Desk
  • Microsoft 365
  • Product Updates + Features
  • Reporting + Analytics
  • Teams Ticketing
Southwest Bank Case Study
Discover how Tikit can refine your organizational ticketing and service desk functions. Watch this demo video and experience Tikit with a 14-day free trial. Confident …
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TLC Marketing Case Study
Discover how Tikit can refine your organizational ticketing and service desk functions. Watch this demo video and experience Tikit with a 14-day free trial. Confident …
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98 Ventures Case Study
Discover how Tikit can refine your organizational ticketing and service desk functions. Watch this demo video and experience Tikit with a 14-day free trial. Confident …
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To filter by topic select a category below:

  • All
  • Artificial Intelligence
  • IT Service Desk
  • Microsoft 365
  • Product Updates + Features
  • Reporting + Analytics
  • Teams Ticketing
All
  • All
  • Artificial Intelligence
  • IT Service Desk
  • Microsoft 365
  • Product Updates + Features
  • Reporting + Analytics
  • Teams Ticketing
Tikit by Cireson Available on Microsoft AppSource and Teams Store
SAN DIEGO, California, USA — February 27, 2024 — Tikit by Cireson, conversational ticketing built for Microsoft Teams, is available on Microsoft AppSource, an online …
Read More →
Tikit by Cireson to Exhibit at Experts Live Europe, Showcasing Ticketing for Microsoft Teams
SAN DIEGO, September 18, 2023 — Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, will exhibit this month at Experts Live …
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Cireson Achieves SOC 2 Type 2 Compliance for Tikit
SAN DIEGO, Calif., July 24, 2023 – Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, today announced that it has …
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Cireson Announces Their New Enterprise Level Plan for Cloud-Based Service Desk Tikit
SAN DIEGO, July 18, 2023 — Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, today announced the release of their new …
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