Experience Teams Ticketing Today
To filter by topic select a category below:
- All
- Artificial Intelligence
- IT Service Desk
- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Security
- Teams Ticketing
All
- All
- Artificial Intelligence
- IT Service Desk
- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Security
- Teams Ticketing
Discover the Tikit Integration with Asana
November 27, 2024
One of the many drivers behind Tikit is to meet people where and how they work. But for the team at Tikit by Cireson, that …
Read More →
Constraight Case Study
November 18, 2024
Want to be our next case study? We’re always looking to highlight our customers! If you want to share the story of your company’s journey …
Read More →
Security at Cireson
November 12, 2024
Security at Cireson has always been a priority. Since our early days as an Independent Software Vendor (ISV) focused on on-premises IT Service Management (ITSM) …
Read More →
Tikit Webinar Replay: Unified ITSM for HR, Marketing, Accounting, & IT with Tikit
November 11, 2024
This is a recording of the Tikit webinar hosted on November 6, 2024. In this presentation, the team demonstrates how to tackle the challenge of …
Read More →
Top 10 Microsoft Teams Apps to Boost Company Productivity and Team Collaboration in 2024
November 1, 2024
In today’s dynamic work environment, leveraging the right tools is crucial for maintaining productivity, collaboration, and efficient workflows. Microsoft Teams has evolved into a central …
Read More →
Tikit goes further with @Mentions, Agent specific processes, Email Attachment Filtering, KB/Template Links, and Improved Agent Chat experiences
October 3, 2024
Increased collaboration As an aligned Service Management tool, Tikit continues to expand into Microsoft’s collaboration platform by introducing one of the highest requested roadmap features …
Read More →
To filter by topic select a category below:
- All
- Artificial Intelligence
- IT Service Desk
- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Security
- Teams Ticketing
All
- All
- Artificial Intelligence
- IT Service Desk
- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Security
- Teams Ticketing
Discover the Tikit Integration with Asana
November 27, 2024
One of the many drivers behind Tikit is to meet people where and how they work. But for the team at Tikit by Cireson, that …
Read More →
Security at Cireson
November 12, 2024
Security at Cireson has always been a priority. Since our early days as an Independent Software Vendor (ISV) focused on on-premises IT Service Management (ITSM) …
Read More →
Top 10 Microsoft Teams Apps to Boost Company Productivity and Team Collaboration in 2024
November 1, 2024
In today’s dynamic work environment, leveraging the right tools is crucial for maintaining productivity, collaboration, and efficient workflows. Microsoft Teams has evolved into a central …
Read More →
Tikit goes further with @Mentions, Agent specific processes, Email Attachment Filtering, KB/Template Links, and Improved Agent Chat experiences
October 3, 2024
Increased collaboration As an aligned Service Management tool, Tikit continues to expand into Microsoft’s collaboration platform by introducing one of the highest requested roadmap features …
Read More →
Tikit by Cireson Sponsors Experts Live Europe and UK
October 3, 2024
We are excited to announce that Tikit by Cireson is the official sponsor for both Experts Live Europe and Experts Live UK. What is Experts Live? Experts Live is …
Read More →
Exploring the Underutilized Features of Tikit: Maximizing Your Service Desk Efficiency
September 10, 2024
In today’s fast-paced business environment, service desk efficiency can make or break an organization’s operational success. Yet, many companies are not fully leveraging the tools …
Read More →
To filter by topic select a category below:
- All
- Artificial Intelligence
- IT Service Desk
- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Security
- Teams Ticketing
All
- All
- Artificial Intelligence
- IT Service Desk
- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Security
- Teams Ticketing
A Video Guide to ITIL Best Practices in Tikit
December 18, 2023
The IT Infrastructure Library (ITIL) framework is a set of best practices for managing IT services. It provides guidance on the design, development, delivery and …
Read More →
A Video Guide to Multi-Departments in Tikit
December 13, 2023
Tikit is a Microsoft-aligned IT Service Management (ITSM) platform built for the Microsoft cloud. However, while it is an IT solution, it is designed to …
Read More →
A Video Guide to How Users Work in Tikit
December 7, 2023
Tikit is a Microsoft-aligned ITSM Platform built for your existing Microsoft investment. Tikit is designed to enable your employees to work HOW and WHERE they …
Read More →
A Video Guide to Working in the Tikit Web Portal
December 1, 2023
Tikit is a Microsoft-aligned ITSM Platform built for your existing Microsoft investment. Tikit is designed to enable your employees to work HOW and WHERE they …
Read More →
A Video Guide to Ticketing in Microsoft Teams
November 30, 2023
Microsoft Teams is where your employees already communicate and collaborate, therefore it makes sense to centralize ticketing in Teams as well. Tikit is a Microsoft-aligned …
Read More →
To filter by topic select a category below:
- All
- Artificial Intelligence
- IT Service Desk
- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Security
- Teams Ticketing
All
- All
- Artificial Intelligence
- IT Service Desk
- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Security
- Teams Ticketing
Discover the Tikit Integration with Asana
November 27, 2024
One of the many drivers behind Tikit is to meet people where and how they work. But for the team at Tikit by Cireson, that …
Read More →
Tikit Webinar Replay: Unified ITSM for HR, Marketing, Accounting, & IT with Tikit
November 11, 2024
This is a recording of the Tikit webinar hosted on November 6, 2024. In this presentation, the team demonstrates how to tackle the challenge of …
Read More →
Microsoft Expert Community Session: Automate the Onboarding of Employees using Microsoft Entra ID Governance
October 2, 2024
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft …
Read More →
Microsoft Expert Community Sessions: Stoyan Chalakov
August 19, 2024
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft …
Read More →
Microsoft Expert Community Sessions: Isidora Katanić & Femke Cornelissen
July 15, 2024
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft …
Read More →
Tikit Webinar Replay: Revving Up ITSM with OpenAI
June 19, 2024
Catch the replay of Tikit’s webinar from June 18, 2024 in which the team took an in-depth look at the Tikit product roadmap, where it’s …
Read More →
To filter by topic select a category below:
- All
- Artificial Intelligence
- IT Service Desk
- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Security
- Teams Ticketing
All
- All
- Artificial Intelligence
- IT Service Desk
- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Security
- Teams Ticketing
Constraight Case Study
November 18, 2024
Want to be our next case study? We’re always looking to highlight our customers! If you want to share the story of your company’s journey …
Read More →
Southwest Bank Case Study
December 12, 2023
Discover how Tikit can refine your organizational ticketing and service desk functions. Watch this demo video and experience Tikit with a 14-day free trial. Confident …
Read More →
TLC Marketing Case Study
December 8, 2023
Discover how Tikit can refine your organizational ticketing and service desk functions. Watch this demo video and experience Tikit with a 14-day free trial. Confident …
Read More →
98 Ventures Case Study
November 22, 2023
Discover how Tikit can refine your organizational ticketing and service desk functions. Watch this demo video and experience Tikit with a 14-day free trial. Confident …
Read More →
To filter by topic select a category below:
- All
- Artificial Intelligence
- IT Service Desk
- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Security
- Teams Ticketing
All
- All
- Artificial Intelligence
- IT Service Desk
- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Security
- Teams Ticketing
Tikit by Cireson Announces Winners of the Tikit ITSM Awards
July 22, 2024
SAN DIEGO, Calif., July 22, 2024 – Tikit by Cireson, the leading Microsoft-aligned IT Service Management (ITSM) platform, today announces the winning organizations for the …
Read More →
Cireson Recognized on Inc.’s Annual List of Best Workplaces for 2024
June 18, 2024
SAN DIEGO, Calif., June 18, 2024 – Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, has been named to Inc.’s …
Read More →
Cireson Continues to Prioritize Compliance for Tikit with SOC 2 Achievement
May 20, 2024
SAN DIEGO, Calif., May 20, 2024 – Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, today announces another successful completion …
Read More →
Tikit by Cireson Available on Microsoft AppSource and Teams Store
February 27, 2024
SAN DIEGO, California, USA — February 27, 2024 — Tikit by Cireson, conversational ticketing built for Microsoft Teams, is available on Microsoft AppSource, an online …
Read More →
Tikit by Cireson to Exhibit at Experts Live Europe, Showcasing Ticketing for Microsoft Teams
September 18, 2023
SAN DIEGO, September 18, 2023 — Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, will exhibit this month at Experts Live …
Read More →
Cireson Achieves SOC 2 Type 2 Compliance for Tikit
July 24, 2023
SAN DIEGO, Calif., July 24, 2023 – Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, today announced that it has …
Read More →