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Cireson Announces Their New Enterprise Level Plan for Cloud-Based Service Desk Tikit
SAN DIEGO, July 18, 2023 — Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, today announced the release of their new …
Live Data Reporting with Dashboards in Excel
All business decisions are made on the assumption that they will improve functionality or add value to the bottom line. But simply stating this is …
Ticketing Plus SLA Dashboards for Power BI
This blog is an update to our original Power BI reporting series posted here. We’ve made some updates to our Power BI Dashboard with support …
The Optimal Microsoft Teams Ticketing System for IT Teams
As businesses rely more on Microsoft Teams for their daily operations, integrating a ticketing system within this platform can significantly enhance IT support processes. Among …
How End Users Work with a Service Desk
In today’s hybrid work environment, it is critical to both productivity and the overall employee experience to deliver your end user the technology solutions that …
Video: A Microsoft 365 Service Desk
Want to learn more about Tikit? Check out this demo video and try Tikit in a 14-day free trial. We are so confident in Tikit’s capabilities, we’ll set it …
To filter by topic select a category below:
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- All
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- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Teams Ticketing
The Optimal Microsoft Teams Ticketing System for IT Teams
As businesses rely more on Microsoft Teams for their daily operations, integrating a ticketing system within this platform can significantly enhance IT support processes. Among …
How End Users Work with a Service Desk
In today’s hybrid work environment, it is critical to both productivity and the overall employee experience to deliver your end user the technology solutions that …
How Agents Work with a Service Desk
Applications, software and systems are a necessary part of making a business functional. From accounting software to pay your employees, coding programs to build your …
Tikit’s New “Custom Views” Feature Enables Users to Save and Reuse Filters Seamlessly
The ability to execute necessary business tasks and get service desk support when needed are critical to an efficient organization. But what is not efficient …
5 Reasons Why Your Business Needs a Ticketing System
There are a few major benefits of having a ticketing system for your business. Read on for everything you need to know about why you should invest in one.
Why Every Department Benefits from a Service Desk
Traditionally, most employees of an organization look at IT as a “Service” where you can report technology issues and ask for things such as software …
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