Blog & Resources

Project Management in Microsoft Teams: How to Delegate Like a Boss

Create an ownership recipe with Microsoft Teams, Planner Tasks & Power Automate  Have you ever pinged someone in Teams with a quick request, only to find that it’s been forgotten about? Or worse, you forgot …

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ticket management

Ticket Management: How to Conquer Your Support Ticket Queue

Did you know that 56% of people worldwide have stopped using a company because of bad customer service? Now, imagine the ramifications of having hundreds of …

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Why Microsoft Teams is an Ideal Help Desk Solution and How to Start Using It

Microsoft Teams works incredibly well as the foundation of your ticketing solution or help desk, because it’s part of your Microsoft 365 investment—a tool most businesses have. Both employees and IT …

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