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Boosting Business Productivity: The Top 10 Microsoft Teams Apps You Need to Know
Discover the top 10 Microsoft Teams apps that can supercharge your business productivity! From project management to communication tools, this article will explore the must-have …
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Microsoft Expert Community Sessions: Giuliano De Luca
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft …
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Tikit Webinar: Turbocharge Business Processes with Power Automate
This is a recording from the Tikit webinar held on February 6, 2024. In this webinar, the team discusses the latest updates to the Power …
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Why Do Non-IT Departments Need an ITSM Tool
IT Service Management (ITSM) refers to the process of designing, delivering, managing and improving the way IT is used within an organization. ITSM tools are …
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How to Use Power Automate Easily with Copilot Integration
Understanding Power Automate and Copilot  Introduction to Power Automate  Power Automate is a powerful automation tool that allows users to create workflows to automate repetitive …
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Microsoft Expert Community Sessions: Sara Fennah
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft …
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How to Use Power Automate Easily with Copilot Integration
Understanding Power Automate and Copilot  Introduction to Power Automate  Power Automate is a powerful automation tool that allows users to create workflows to automate repetitive …
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Compliance Milestone: Completion of HIPAA and GDPR Compliance Efforts
In today’s technically driven world, security and compliance must be at the forefront for all organizations. According to a 2023 report from The Thomas Reuters …
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Why Employees Prefer to Work in Microsoft Teams
In today’s hybrid work environment, employees need a central hub to communicate, collaborate and manage their work efficiently. Microsoft Teams has emerged as a popular …
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A Video Guide to Ticket Automation in Tikit
With any IT Service Management solution, the key to seamless support and efficiency is automating processes when possible. Human bandwidth is limited and there are …
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A Video Guide to Reporting in Tikit
With any IT solution implemented in your organization, you want to demonstrate success and report on specific KPIs. With Tikit, reporting is available right out-of-the-box …
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Understanding the Benefits of IT Service Management (ITSM)
IT Service Management (ITSM) is a critical part of any successful business. It is the process of managing the delivery of IT services to employees …
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Top IT Service Desk Pain Points and How Tikit Solves Them
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A Video Guide to How Users Work in Tikit
Tikit is a Microsoft-aligned ITSM Platform built for your existing Microsoft investment. Tikit is designed to enable your employees to work HOW and WHERE they …
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A Video Guide to Working in the Tikit Web Portal
Tikit is a Microsoft-aligned ITSM Platform built for your existing Microsoft investment. Tikit is designed to enable your employees to work HOW and WHERE they …
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A Video Guide to Ticketing in Microsoft Teams
Microsoft Teams is where your employees already communicate and collaborate, therefore it makes sense to centralize ticketing in Teams as well. Tikit is a Microsoft-aligned …
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Webinar: The Power of a Microsoft-Centric IT Service Management Solution
This is a replay of Tikit’s webinar on November 7, 2023. This webinar was guest hosted by Stephen Rose. Stephen is a Microsoft veteran with …
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Tikit Plans Designed for Your Ticketing Needs
Tikit is a transformative Microsoft 365 ITSM SaaS solution. It offers functionality ranging from simple ticketing in Microsoft Teams to a full blown ITSM solution …
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Video: A Microsoft 365 Service Desk
Want to learn more about Tikit? Check out this demo video and try Tikit in a 14-day free trial. We are so confident in Tikit’s capabilities, we’ll set it …
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