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A Video Guide to ITIL Best Practices in Tikit
The IT Infrastructure Library (ITIL) framework is a set of best practices for managing IT services. It provides guidance on the design, development, delivery and …
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Why Employees Prefer to Work in Microsoft Teams
In today’s hybrid work environment, employees need a central hub to communicate, collaborate and manage their work efficiently. Microsoft Teams has emerged as a popular …
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A Video Guide to Multi-Departments in Tikit
Tikit is a Microsoft-aligned IT Service Management (ITSM) platform built for the Microsoft cloud. However, while it is an IT solution, it is designed to …
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Southwest Bank Case Study
Discover how Tikit can refine your organizational ticketing and service desk functions. Watch this demo video and experience Tikit with a 14-day free trial. Confident …
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A Video Guide to Ticket Automation in Tikit
With any IT Service Management solution, the key to seamless support and efficiency is automating processes when possible. Human bandwidth is limited and there are …
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TLC Marketing Case Study
Discover how Tikit can refine your organizational ticketing and service desk functions. Watch this demo video and experience Tikit with a 14-day free trial. Confident …
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Experts Live Europe 2023 Recap: Unveiling the Power of Tikit in Prague
The cobblestone streets of Prague recently resonated with the sounds of tech discussions, product demos and enthusiastic networking as Experts Live Europe 2023 took center …
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Tikit Exhibiting at Experts Live Europe 2023
Experts Live Europe is a community-driven IT conference with a focus on Microsoft cloud, datacenter, security and modern workplace solutions. Bringing together professionals looking to …
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Tikit Has Successfully Completed Their SOC 2 Type 2 Attestation
Following an extensive audit to validate the efficacy of our governance, risk management, and compliance controls, Team Tikit is excited to announce the latest in …
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Introducing the New Partner Program for Tikit
The Tikit team is thrilled to announce the launch of a new referral partner program. With this new program, companies with expertise in Microsoft 365 …
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Introducing Tikit’s Latest Plan Offering: Microsoft 365 ITSM
The need for companies to formalize and automate processes as well as orchestrate tasks across different job functions is paramount in today’s always-on hybrid environment. …
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Live Data Reporting with Dashboards in Excel
All business decisions are made on the assumption that they will improve functionality or add value to the bottom line. But simply stating this is …
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  • Artificial Intelligence
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  • Reporting + Analytics
  • Teams Ticketing
Improve the Way You Search, Filter, Triage and Manage Ticket History
Here at Tikit, we’re constantly looking for ways to improve your experience managing ticketing and helpdesk operations. We’re excited to show you new flexible functionality …
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