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July 7, 2021

Why Microsoft Teams is an Ideal Help Desk Solution and How to Start Using It

Microsoft Teams works incredibly well as the foundation of your ticketing solution or help desk, because it’s part of your Microsoft 365 investment—a tool most businesses have. Both employees and IT analysts are likely using Teams in their day-to-day tasks, and it inherently facilitates collaboration and communication

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A Microsoft Teams Ticketing
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