![Tikit: Microsoft Teams Service Desk Solution](https://www.tikit.ai/wp-content/uploads/2022/07/Tikit-Blog_7.26.22_tikit-origin.jpg)
How Microsoft Teams Inspired Our Microsoft Teams Service Desk Solution
You Gain an Efficient, Intuitive AI-Powered Ticketing System We probably wouldn’t have thought of creating a ticket from a Microsoft Teams chat if Covid-19 pandemic shutdowns hadn’t forced companies to temporarily transform operations and transition