![](https://www.tikit.ai/wp-content/uploads/2023/11/MultiDepartment-Mailbox-Blog-Image.jpg)
Introducing Multi-Department Mailboxes: Ticket Routing Without Barriers
Recently, we launched a new feature in Tikit called Multi-Department Picker which improves the triage experience and reduces triage efforts by giving employees the option to select a team in which to assign a ticket