With any IT solution implemented in your organization, you want to demonstrate success and report on specific KPIs. With Tikit, reporting is available right out-of-the-box as well as customizable reporting capabilities designed to meet your organizational needs. Learn how to report with Tikit via an included reporting dashboard in the web portal, and Microsoft 365 integration with Power BI and Excel synchronization of live ticket data feeds.
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Tikit is a Microsoft-aligned ITSM Platform that matures as your organization adopts more Microsoft 365 technology and takes advantage of native integrations with products like Power Automate, Power BI, Azure AD and Intune. It removes barriers between users and data, which improves the employee experience for agents and end users alike.
Want to learn more about Tikit? Check out this demo video and try Tikit in a 14-day free trial. We are so confident in Tikit’s capabilities, we’ll set it up for free to ensure you are getting the most out of your free trial. Schedule your complimentary setup call today. Please note, not all functionality in this video is available in all Tikit plans. Please refer to our feature breakdown on the pricing page to confirm feature inclusion.