Tikit: improve business communication online

5 Ways to Improve Business Communication Online

Did you know that ineffective communication costs U.S. businesses about $1.2 trillion?  It’s not just a financial constraint—ineffective communication makes it tough for employees to meet expectations and complete projects within a specified timeframe. This

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Tikit: how to use an IT ticketing system

How to Use an IT Ticketing System

According to Transparency Market Research, “The market for helpdesk solutions is anticipated to reach USD 11 billion by 2023.” Most companies need the framework that an IT ticketing system provides, given the complexity of technology

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Tikit: Microsoft Teams and video conference

What Are the Benefits of Video Conferencing?

Video conferencing saw a 535 percent rise in daily traffic in 2020, due to global shutdowns and stay-at-home mandates during the COVID-19 pandemic. Many companies had previously used communication platforms like Microsoft Teams for daily chatting, but

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