Tikit KB Improvements and OpenAI
Tikit Virtual Agent continues to grow with new functionality for everyone’s Knowledge Base. Whether you need to create Agent only specific articles, place articles in a Status of Draft, or now go even further with
Microsoft Expert Community Sessions: Giuliano De Luca
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft MVP or expert to present on a specific topic ranging
Microsoft Expert Community Sessions: Sara Fennah
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft MVP or expert to present on a specific topic ranging
Webinar: The Power of a Microsoft-Centric IT Service Management Solution
This is a replay of Tikit’s webinar on November 7, 2023. This webinar was guest hosted by Stephen Rose. Stephen is a Microsoft veteran with 15 years experience, Chief Technology Specialist at Petri IT Knowledgebase
Key Features Used by the Best Ticketing Systems
Only 36 percent of American employees feel engaged at work, according to a recent Gallup survey. But some of the best ticketing systems use specific features and functionality to improve end user experience and create
