Discover the Tikit Integration with Asana
One of the many drivers behind Tikit is to meet people where and how they work. But for the team at Tikit by Cireson, that doesn’t just mean end users; we are also committed to
Tikit Webinar Replay: Unified ITSM for HR, Marketing, Accounting, & IT with Tikit
This is a recording of the Tikit webinar hosted on November 6, 2024. In this presentation, the team demonstrates how to tackle the challenge of disconnected processes across departments, which leads to miscommunication, delays, and
Tikit Virtual Agent Provides Greater Customization with Help Card
When first introduced, Tikit Virtual Agent either helped your fellow employees create tickets or deflect tickets with answers to common questions using artificial intelligence that you could quickly train. As time has gone on, Tikit
Tikit Webinar Replay: Revving Up ITSM with OpenAI
Catch the replay of Tikit’s webinar from June 18, 2024 in which the team took an in-depth look at the Tikit product roadmap, where it’s come and where Tikit is going from a feature perspective.
Tikit Virtual Agent Expands Capabilities with Multiple KB Responses
Those leveraging Tikit’s artificial intelligence (AI) know that the first step to self-service, apart from building Knowledge Articles or Custom Forms, is getting the Tikit Virtual Agent deployed across their organization. With support for Multiple
Tikit’s New Notification Center Gives Users More Control Over Teams Messages
When working in Microsoft Teams, it is paramount to be able to manage notifications across all projects, requests and tasks that you’re involved in. The Tikit team recently launched a new feature that will give
Power BI and Excel Updates: More Datapoints to Tasks, Approvals and Requesters
A key component to a successful IT Service Management (ITSM) solution is being able to measure and demonstrate success through actionable data reporting. For Tikit, key integrations from the Microsoft 365 (M365) suite are the
Tikit’s Power Automate Connector Gets an Upgrade
Now live, updates to Tikit’s Power Automate Connector which enables customers to automatically receive even more flexibility to controlling Tickets, their respective Lifecycles and automating business processes. More Triggers, More Actions and More Possibilities Power
Tikit’s New File Attachment Enhancements Improve the User Experience
When it comes to seeking quick and efficient resolution to service issues and requests, being able to provide attachments easily is critical to success. While attachment functionality has already been in the Tikit product, the
Tikit Webinar: Turbocharge Business Processes with Power Automate
This is a recording from the Tikit webinar held on February 6, 2024. In this webinar, the team discusses the latest updates to the Power Automate connector which will allow agents to better manage business
