Tikit is a Microsoft-aligned ITSM Platform built for your existing Microsoft investment. Tikit is designed to enable your employees to work HOW and WHERE they choose, without disruption. For some, this choice is a dedicated
Microsoft Teams is where your employees already communicate and collaborate, therefore it makes sense to centralize ticketing in Teams as well. Tikit is a Microsoft-aligned ITSM Platform built for your existing Microsoft investment. It removes
Discover how Tikit can refine your organizational ticketing and service desk functions. Watch this demo video and experience Tikit with a 14-day free trial. Confident in Tikit’s prowess, we offer complimentary setup to maximize your
Recently, we launched a new feature in Tikit called Multi-Department Picker which improves the triage experience and reduces triage efforts by giving employees the option to select a team in which to assign a ticket
This is a replay of Tikit’s webinar on November 7, 2023. This webinar was guest hosted by Stephen Rose. Stephen is a Microsoft veteran with 15 years experience, Chief Technology Specialist at Petri IT Knowledgebase
As an end user looking to submit requests via Tikit, the Tikit Virtual Agent is a one stop shop for all requests. However, if you’re still training up your knowledge base (KB) and/or an end
Tikit is a transformative Microsoft 365 ITSM SaaS solution. It offers functionality ranging from simple ticketing in Microsoft Teams to a full blown ITSM solution powered by your M365 technology. Tikit is now available in
In a traditional ticketing process, a single employee submit a ticket to get help. This ticket exists independent of any other end users regardless of others having the same issue. Now with Tikit’s latest feature,
It’s that time again. The time to provide updates to our Power BI and Excel Dashboards. We’ve recently released updates simultaneously to our Power BI and Excel Dashboards that give you more data points to
The cobblestone streets of Prague recently resonated with the sounds of tech discussions, product demos and enthusiastic networking as Experts Live Europe 2023 took center stage from September 18th to 20th. Cireson’s participation as a
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