Skip to content
Main Menu
  • PRODUCT
    • Tikit
    • Tikit Virtual Agent
  • FREE SETUP
  • PRICING
  • BLOG
  • LOG IN

Teams Ticketing

5 Reasons Why Your Business Needs a Ticketing System

There are a few major benefits of having a ticketing system for your business. Read on for everything you need to know about why you should invest in one.

Read More »

Why Every Department Benefits from a Service Desk

Traditionally, most employees of an organization look at IT as a “Service” where you can report technology issues and ask for things such as software to be installed or access to file locations. Although this

Read More »

How to Save Time with Automated Service Desk Replies

While the growth of automation has enabled unprecedented agility and efficiency, it can also amount to a lot more work for IT teams. Every time someone has to interact with a business system, they may

Read More »

How to Find the Right Size IT Ticketing System for Your Organization

Hybrid work models are in use in more than 60% of high-growth companies. Remote and hybrid work models can benefit your business in many ways. They also bring challenges.  One challenge is IT service management

Read More »

Creating a Ticketing Dashboard in Microsoft Teams Using Power BI

This blog is an update to our original Power BI reporting series posted here. Whether you’re new or joined us within the last two years, Tikit has grown in its capability and feature set. With

Read More »

Video: Ticketing Built for Microsoft Teams

Microsoft Teams is a valuable tool used across organizations for collaboration and communication. But what if it could be so much more? Teams is the ideal place to host your service desk to remove barriers

Read More »
Tikit: best ticketing system

Key Features Used by the Best Ticketing Systems

Only 36 percent of American employees feel engaged at work, according to a recent Gallup survey. But some of the best ticketing systems use specific features and functionality to improve end user experience and create

Read More »

The Definitive Guide to Conversational Ticketing in Microsoft Teams

Read More »
Service desk queue management with Tikit

6 Strategies and Best Practices for Service Desk Queue Management

IT service desk agents have been managing a great deal of transition during the past few years. Not only have they supported remote employees during the COVID-19 lockdowns, they may now be supporting variations of

Read More »
Tikit Multi-Department feature

Introducing Tikit Multi-Department: Efficient Coordination in Teams

Tikit Multi-Department gives internal departments the ability to collect and fulfill requests in a collaborative, transparent, efficient way using Microsoft Teams.

Read More »
« Previous Page1 Page2 Page3 Page4 Page5 Next »

A Microsoft Teams Ticketing
System by Cireson

Connect

  • Twitter
  • LinkedIn
  • YouTube

Resources​

  • Demo
  • About
  • Why Teams
  • Help Center
  • Service Status
  • Blog
  • Feedback & Roadmap
  • Security

Contact

1-855-871-1232
team@tikit.ai

3960 W. Point Loma Blvd, #H290, San Diego, California 92110,
United States

© 2023 Cireson, LLC • All rights reserved • Terms Of Service • Privacy Policy