Why Ticketing in Microsoft Teams
Why Ticketing in Teams?
Take Advantage of Your Existing Microsoft Investment
Less User Training, Faster Time to Value
Create trackable tickets from Teams chat
Train AI ticket deflection without leaving Teams
Attach documents and files directly in Tikit
Add AI to Your Chat
Automated AI responses to recurring questions
Create AI-powered automation workflows
Create Tickets Within Teams
Does your staff chat in Teams directly with your support analysts instead of opening a ticket? With Tikit, you can create a trackable and workable ticket from Teams chat, quickly and easily!
AI Ticket Deflection
Converts Emails into Tickets
Grants Access to Key Business Applications with One Login
Tikit integrates support ticketing with Microsoft Teams to improve IT proximity and employee engagement
...freeing you to maximize value from an investment you’ve already made.
Trusted by Large and
SMB Customers Alike