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Is AI the Key to Relieving Digital Exhaustion and Creating Work-Life Balance?
May 24, 2022
It’s no secret that many employees prefer hybrid work or at least a more flexible work week, a change incited by the COVID-19 pandemic that …
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6 Tips for Secure File Storage for Your Business
May 19, 2022
What are the odds that your small business would be singled out for a cyberattack? Surprisingly high. In fact, 43 percent of cyberattacks are directed …
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4 Ways Managers Can Support Hybrid Work Employees
May 17, 2022
Many companies operating with remote and hybrid work schedules are attracting employees with desired skill sets, strengthening company culture and expanding technology infrastructure. They can …
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What Are the Benefits of Video Conferencing?
May 9, 2022
Video conferencing saw a 535 percent rise in daily traffic in 2020, due to global shutdowns and stay-at-home mandates during the COVID-19 pandemic. Many companies had previously …
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Tikit Feature Update: End User Portal, Tikit Virtual Agent, Email Ticketing
May 9, 2022
IT service desk analysts and admins aren’t the only beneficiaries of Tikit’s efficient ticketing process. End users also win, by being able to engage and …
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7 Tips for Using Communication Platforms for Business Meetings
May 5, 2022
After working from home during the pandemic, 9 out of 10 employees would now like to see it as a permanent or, at least, a hybrid option. …
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5 Common Mistakes with Microsoft Teams and How to Avoid Them
January 20, 2022
An estimated 1.2 billion people globally use a Microsoft Office product or service. That makes Microsoft one of the most recognizable and preferred brands worldwide. Among Microsoft’s …
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Reduce Paperwork in Your Ticketing Process with Tikit Templates
January 17, 2022
Tikit Template Series Part 1: When and Why You Should Use Tikit Templates Want to improve employee and analyst experience along with overall service desk …
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What Pairs Best with New Technology? Good Management Practices
January 14, 2022
One thing that doesn’t change from year-to-year is the pursuit of new technology to support business and individual achievement. Thankfully, product experts, tech analysts, reporters …
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How to Improve Your Microsoft Teams Experience
January 11, 2022
Microsoft Teams is a powerful platform that facilitates organization-wide communication and collaboration, and it integrates with dozens of apps for added functionality. But if you’re like …
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2021 Recap: Top Tikit Features to Improve Productivity
December 30, 2021
We don’t want you to miss out on the different ways Tikit simplifies ticketing and help desk management. Though many features are currently in development, …
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MS Teams 101: 5 Things to Know About Microsoft Teams
December 28, 2021
Virtual teams are on the rise. Between 2005 and 2017, remote work increased by 159 percent. With the onset of the pandemic in 2020, the number skyrocketed—and …
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