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AI can relieve digital exhaustion, example; TIKIT IT service desk solution
Is AI the Key to Relieving Digital Exhaustion and Creating Work-Life Balance?
It’s no secret that many employees prefer hybrid work or at least a more flexible work week, a change incited by the COVID-19 pandemic that …
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Secure file storage and Mirosoft Teams
6 Tips for Secure File Storage for Your Business
What are the odds that your small business would be singled out for a cyberattack? Surprisingly high. In fact, 43 percent of cyberattacks are directed …
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leaders supporting hybrid work
4 Ways Managers Can Support Hybrid Work Employees
Many companies operating with remote and hybrid work schedules are attracting employees with desired skill sets, strengthening company culture and expanding technology infrastructure. They can …
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Tikit: Microsoft Teams and video conference
What Are the Benefits of Video Conferencing?
Video conferencing saw a 535 percent rise in daily traffic in 2020, due to global shutdowns and stay-at-home mandates during the COVID-19 pandemic. Many companies had previously …
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Tikit features improving employee experience
Tikit Feature Update: End User Portal, Tikit Virtual Agent, Email Ticketing
IT service desk analysts and admins aren’t the only beneficiaries of Tikit’s efficient ticketing process. End users also win, by being able to engage and …
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Microsoft Teams videoconference
7 Tips for Using Communication Platforms for Business Meetings
After working from home during the pandemic, 9 out of 10 employees would now like to see it as a permanent or, at least, a hybrid option. …
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Microsoft Teams mistakes
5 Common Mistakes with Microsoft Teams and How to Avoid Them
An estimated 1.2 billion people globally use a Microsoft Office product or service. That makes Microsoft one of the most recognizable and preferred brands worldwide. Among Microsoft’s …
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Reduce Paperwork in Your Ticketing Process with Tikit Templates
Tikit Template Series Part 1: When and Why You Should Use Tikit Templates Want to improve employee and analyst experience along with overall service desk …
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good management image by fizkes
What Pairs Best with New Technology? Good Management Practices
One thing that doesn’t change from year-to-year is the pursuit of new technology to support business and individual achievement. Thankfully, product experts, tech analysts, reporters …
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Improve Your Microsoft Teams experience
How to Improve Your Microsoft Teams Experience
Microsoft Teams is a powerful platform that facilitates organization-wide communication and collaboration, and it integrates with dozens of apps for added functionality.  But if you’re like …
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Tikit template
2021 Recap: Top Tikit Features to Improve Productivity
We don’t want you to miss out on the different ways Tikit simplifies ticketing and help desk management. Though many features are currently in development, …
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Tikit shares 5 things to know about Microsoft Teams
MS Teams 101: 5 Things to Know About Microsoft Teams
Virtual teams are on the rise. Between 2005 and 2017, remote work increased by 159 percent. With the onset of the pandemic in 2020, the number skyrocketed—and …
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